Privacy Policy

Privacy policy
Alan Nevies &Associates
44 Hoop Lane London NW11 7NH

Alan Nevies & associates are committed to protecting your personal information and this privacy policy relates to our use of your personal information collected either from you in person, via 3rd party referrals or information you give us by letter, e-mail, SMS or over the telephone. We have a legal obligation to collect and process this data when it is adequate, relevant and limited to what is necessary.

What information we collect:

At the point of enquiry or booking we may ask you for; Your name
Your date of birth
Your address

Your telephone number (either mobile, home or work numbers)

At your appointment at the clinic, we will ask for information regarding your general health, your previous health and information regarding the condition for which you are seeking advice.
We will also ask for information regarding any activities you undertake, your employment and any medication you take. We will also record the findings of a physical examination. These will be on hand written notes stored securely.

How we use this information:

  1. To provide a legal record of any treatment or advice we provide.
  2. To ensure continuity of care
  3. To contact you in regard to your ongoing treatment. To contact you if new information or treatments become available that may be of benefit to you.
  4. We may pass information with your permission to other medical professionals who may be involved in your care;this may include GPS, consultants or other health and care professionals. This information may be passed on to you by email, it will be password protected and we will take all reasonable precautions to transmit the information securely. If you are supplied with a letter, the protection of this information is your responsibility.

We do not pass on your information for commercial purposes.
We take all reasonable steps to ensure that our information is kept up to date and rectified if necessary. It is also your responsibility to inform us if any personal information changes.

How long do we keep personal information?

We have a legal obligation to retain records for 8 years after the conclusion of treatment.
If the record relates to a child your young person, the records must be kept until the patients 25th birthday. We may retain records indefinitely for use if you return for another episode of care within 8 years. As recommended by the General Osteopathic Council.

How do we protect your information?

We take organisational and technical security measures to protect the information against unauthorised disclosure or unlawful processing (our website contains links to external sites, theses sites have their own privacy policies and we are not responsible for their content, therefore you should check their privacy policy prior to submitting any personal information ).

Your rights:

You are entitled to view the personal information we hold about you and to have any discrepancies rectified. You can do this by written request to the address at the start of the policy.

Changes to our private policy:

All changes will be notified on our website

Contact details:

Any questions regarding this privacy policy should be address to Mr Alan Nevies (Data controller) at the above address.